Search and apply new to the fresh jobs vacancies in Ekurhuleni, Gauteng. 0860 543 000 Ekurhuleni Metropolitan Municipality (Brakpan & Geluksdal / Tsakane) 011 9997700 info@ekurhuleni.com Kingsway Av Call Centre: 0861 16 16 16 has been discontinued until further notice. With unlimited scalability, enterprise-level security, and best-in-class data privacy features, UniChAI™ is a conversational AI platform which is playing an important role in improving some of these aspects of customer experience (CX) through chatbots – which are intelligent and natural-language virtual assistants meant to augment a contact center’s agent-assisted service. The following channels can be used to report municipal service interruptions during the system downtime: The reason for your call and specify the kind of help you need; Your name in full (spell it put if needed) Your contact number/s; Your address and the nearest cross road (spell it out if needed) The suburb and town where the problem is, eg Selection Park in Springs; The nearest landmarks to the issue eg across the road from the Engen garage We believe incremental improvements carry huge potency and provide exponentially greater change for the better. The million-call mark is a sign that the metro’s investment in the call taking centre and continuous efforts to improve its service is paying off. START YOUR REVIEW OF Ekurhuleni Emergency Call Center First, your rating here Your review here Gadebe encourages residents to continue making use of the service which is constantly being improved. The Advertiser was for a. 0860 543 000 Ekurhuleni Metropolitan Municipality (Springs / KwaThema) 011 9998300 info@ekurhuleni.com Civic Centre South Main Reef Rd Furthermore, repeating information that was already provided to a chat agent, and generally spending too much time getting answers to questions can all lead to a lengthy, and often frustrating, customer journey. For case-related inquiries contact below Call Centre numbers: Bloemfontein:0514111780 Cape Town:0214690180 Durban:0313622380 East London:0437115480 Ekurhuleni:0118459080 Emalahleni:0136552680 George:0448057780 Johannesburg:0112205080 Kimberley:0538367380 Klerksdorp:0184874680 They help us know which pages are the most and least popular and see how visitors move around the site. 0860 543 000. call.centre@ekurhuleni.gov.za. Ekurhuleni, South Africa, June 17, 2020 -- The City of Ekurhuleni’s call centre system is currently down. News : Ekurhuleni Call Centre is Down: Use these Numbers. Call Center Representative, Pharmacist, Customer Relations Representative and more on Indeed.com Ekurhuleni Water – 011 999 4158. You can choose not to allow some types of cookies. Real-time call guidance and post call data analytics. 0860 543 000 Ekurhuleni Metropolitan Municipality (Boksburg / Vosloorus) 011 9995100 info@ekurhuleni.com Trichardts Rd They may be used by those companies to build a profile of your interests and show you relevant ads on other sites. Member of Mayoral Committee for Corporate and Shared Services, Queen Duba said all of these interventions have resulted in an efficient call centre which compares favourably against international best practice and leading private sector companies. Daisee builds technology that empowers people to solve problems by making interactions simple and smart so they can have a more significant impact, be more productive and be better at what they do. 0860 543 000 Ekurhuleni Metropolitan Municipality (Brakpan & Geluksdal / Tsakane) 011 9997700 info@ekurhuleni.com Kingsway Av These centres are open weekdays from 08h00 to 16h00 except for Wednesday when they open at 09h00. When you visit any web site, it may store or retrieve information on your browser, mostly in the form of cookies. This information might be about you, your preferences, your device or used to make the site work as you expect it to. Copyright © 2020 Caxton & CTP Printers and Publishers Ltd. Ekurhuleni Call Centre registers one million calls, Boksburg High School appoints new principal, Scribante Golden Walkers Athletic club trip to Rietvlei a success, Laerskool Westwood kondig nuwe leiers aan, Genius hacks to help your baby fall asleep, Workshop tackles challenges found in marriages, 24-hour health-care services open throughout festive season, Know your rights at the roadblocks these holidays, The president’s 10 tips for a safer festive season, ‘Healthy New Year is in your hands’ as president introduces festive season precautions. THE Ekurhuleni Metropolitan Municipality (EMM) has come under fire, as many people have found it impossible to reach anyone at the call centre. About Ekurhuleni Metropolitan Municipality:Ekurhuleni Metropolitan Municipality is a metropolitan municipality that forms the local government of the East Rand region of Gauteng, South Africa. These cookies are necessary for the website to function and cannot be switched off in our systems. If you do not allow these cookies, then some or all of these functionalities may not function properly. Click on the different category headings to find out more and change our default settings. This is true of websites and mobile apps as much as it of touch-tone IVRs. Ensuring that the lights stay on and that there is enough energy for the whole of the City is Head of Department Mark Wilson – who has headed this section since the formation of the City of Ekurhuleni more than 15 years ago. Service call centre number. June 27, 2011 at 9:06 AM Public. 0860 543 000 Ekurhuleni Metropolitan Municipality (Boksburg / Vosloorus) 011 9995100 info@ekurhuleni.com Trichardts Rd That number has almost doubled to 93 148 in June this year. call.centre@ekurhuleni.gov.za. Useful Numbers if you cannot get hold of 24 Hour Call Centre ** Please note that Ekurhuleni Metro Municipality phones do not take voice messages, if the phone rings and goes dead it could mean that the person is on the phone. Service call centre number. Ms excel,ms outlook,ms powerpoint,ms wordindustry wholesalecity ekurhuleni (east rand)province gautengjob. Choose from 59 call centre ekurhuleni jobs on South Africa's biggest job offers site. virtualQ’s AI-based, enterprise solutions, VOZIQ Predictive Customer Retention Solution, Industry Champion - Individual and Corporate, Technical Glitches at the Metro’s Call Centre Receive Attention, Technical Glitches at Metro’s Call Centre Receiving Attention, Technical Glitches at City’s Call Centre are Receiving Attention, My Ekurhuleni App Works Optimally with Accurate Service Queries, https://eudata.com/convy-ai-eudata-chatbot/?lang=en, https://www.execvision.io/execvision-contact-centers/, https://trendzact.com/artificial-intelligence-on-demand/, https://virtualq.io/en/products-and-services/. Geography, History & Economy. Service call centre number. Furthermore, repeating information that was already provided to a chat agent, and generally spending too much time getting answers to questions can all lead to a lengthy, and often frustrating, customer journey. The phone system also does not show the number you are calling from so they cannot call you back. The interface is usually designed for the most generic of uses; and because making changes is expensive and time-consuming, these interfaces tend to be inflexible with regards to evolving times, use cases or user needs. 116 Job ads of Call Center, Call Center / Telemarketing in Ekurhuleni, Gauteng: November 2020 Call Centre jobs now available in Ekurhuleni, Gauteng. This is according to Themba Gadebe, metro spokesperson. You can set your browser to block or alert you about these cookies, but some parts of the site may not work then. The name Ekurhuleni means place of peace in Tsonga. Personal Crises. “Last year Ekurhuleni opened a revamped call centre through which citizens can contact the municipality to report incidents which require attention, including potholes, water leaks, burst pipes, electricity outages and more,” said Gadebe. The Ekurhuleni Metropolitan Municipality’s Services Call Centre number is 0860 543 000. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. AREA NAME TEL NO E-MAIL ALBERTON Finace call centre (011) 999 0010 Albfinenq@ekurhuleni.gov.za BENONI Marlene Nimb (011) 999 6502 marlene.nimb@ekurhuleni.gov.za Bongani Dlamini (011) 999-7171 bonganid@ekurhuleni.gov.za Amelia Kruger (011) 999 6807 ameliak@ekurhuleni.gov.za Poppie Makgabutlane (011) 9997121 poppiem@ekurhuleni… All information these cookies collect is aggregated and therefore anonymous. Verified employers. Residents must ensure that they are given a reference number when they contact the centre, to enable progress on their query to be tracked easily. Ekurhuleni Centre: Address: Corner R51 & Brazil Street Daveyton Tel: 0118459300 Email: Ekurhuleni.GR@unisa.ac.za. “The staff compliment was also boosted and over 200 agents were employed.”. Service call centre number. Florida Regional Service Centre: Address: 2 nd Floor, Phapha Building, Science Campus Corner Christiaan de Wet and Pioneer Street, Florida Tel: 0114712111 Email: Florida.GR@unisa.ac.za 0860 543 000. call.centre@ekurhuleni.gov.za. Ekurhuleni Service Delivery Call Centre. The Ekurhuleni Metropolitan Municipality’s Services Call Centre number is 0860 543 000. 0860 543 000. Service call centre number. Ekurhuleni, South Africa, June 17, 2020 -- The City of Ekurhuleni’s call centre system is currently down. These cookies allow the provision of enhance functionality and personalization, such as videos and live chats. Discover thousands of new jobs every day. The millionth call was received between 7.15pm and7.30pm on Tuesday, July 21. Electricity. Refuse & Waste. The following channels can be used to report municipal service interruptions during the system downtime: • Twitter handle CoE_Call_Centre• Facebook page @ www.facebook.com or CityOfEkurhuleni• Siyakhokha website, email @ Call.Centre@ekurhuleni.gov.za• My Ekurhuleni App, Posted by Veronica Silva Cusi, news correspondent Source: https://kemptonexpress.co.za. Contacting customer service can often be a challenging experience with waiting on hold forever being one of the top reasons for client dissatisfaction. If you have service delivery problems or complaints contact 0860543000. This site uses cookies and other tracking technologies to assist with navigation and your ability to provide feedback, analyse your use of our products and services, assist with our promotional and marketing efforts, and provide content from third parties. In response to the complaints, Themba Gadebe, EMM spokesperson, says: “Our call centre sometimes experiences high call volumes and it takes more time to get to all the calls. The SPEED solution solves for service level issues while cost optimizing the environment with automation. Service call centre number. Customer service/ relations or call centre team player, highl Ekurhuleni Street Lights – 011 999 3201. “It is therefore vital that residents utilise the service in order to ensure that their queries are attended to timeously,” said Gadebe. These cookies are set through our site by our advertising partners. The name Ekurhuleni means place of peace in Tsonga. Most customer-facing interfaces make it the end user’s job to figure out how to navigate and find their way to where they need to be. MDB code: EKU Description: The City of Ekurhuleni Metropolitan Municipality is a Category A municipality covers an extensive area from Germiston in the west to Springs and Nigel in the east.The former administrations of the nine towns in the former East Rand were amalgamated into the metropolitan municipality, along with the Khayalami Metropolitan Council and … Upgraded call centre opens. Get best employment opportunity with Bestjobs Boksburg: 072 231 … Lifeline - 0861 322 322. Find your next opportunity and apply today!. However, you should know that blocking some types of cookies may impact your experience on the site and the services we are able to offer. Ekurhuleni is building on the region’s long history as an industrial and manufacturing powerhouse to create a Smart City that will underpin the new economic growth trajectory. Customers may also call or WhatsApp the numbers below in accordance with the areas their queries relate to: Alberton: 083 212 5266, 011 999 2489. If you do not allow these cookies, we will not know when you have visited our site. Ekurhuleni Metropolitan Municipality is a metropolitan municipality that forms the local government of the East Rand region of Gauteng, South Africa. Ekurhuleni Waste and Sewerage – 011 999 4180. Suicide crisis line - 0800 567 567. Residents must ensure that they are given a reference number when they contact the centre, to enable progress on their query to be tracked easily. “Furthermore, the percentage of calls which are abandoned amounts to 1.3 per cent of incoming calls and the duration of an average call is just over two minutes.”. OK, The Advertiser’s origin dates back to 1895 when the Boksburg Herald first appeared, and over time and after many changes, the Boksburg Advertiser was on the streets in 1982 in a smaller format, moving from broadsheet to tabloid in size. The call volume in May 2014 was 46 941. Ekurhuleni Metropolitan Municipality (Boksburg / Vosloorus) 011 9995100 info@ekurhuleni.com Trichardts Rd 1459 Boksburg Gauteng Ekurhuleni launches ward war rooms to fight Covid-19 in highly infected areas. “The metro has linked the call centre to a performance system which monitors the efficiency of the services rendered by the call centre and other service departments within the municipality. Call center agents at work in the call center during an event in Bedfordview in which Ekurhuleni launched the new improved call center, 2 May 2014.Picture: Neil McCartney #contactcenterworld. Roads. To learn more about cookies, please read our Privacy Policy. These cookies allow us to count visits and traffic sources, so we can measure and improve the performance of our site. Rape Crisis Centre – 082 486 2997. They may be set by us or by third party providers whose services we have added to our pages. session UserTempID = dca5a673-8ec3-4258-9867-82d71875dcb8, session Country = 15abe8f6-2a8f-4dc5-9070-6cdf51b7a853, session blnCompletedAwardInterestPopup =, session blnCheckNewsletterInterestPopup =, session blnCompletedNewsletterInterestPopup =. Childline - 08000 55 555. Search and apply for the latest Call centre agent jobs in Ekurhuleni Metropolitan Municipality. The information does not usually identify you directly, but it can give you a more personalized web experience. 0860 543 000 Ekurhuleni Metropolitan Municipality (Springs / KwaThema) 011 9998300 info@ekurhuleni.com Civic Centre South Main Reef Rd Call centre has improved – mayor, We use cookies to help improve your experience and to show you relevant advertising. Benoni: 082 908 1681, 011 999 1528/6429. The City has a number of platforms where you can: Get more information about our services and programmes and intiatives; Anonymously report allegations of fraud and corruption and maldministration; Provide Tip-offs about fraudulent and criminal activities within the City ... it be after hours you should sms your local ward councillor if you are experiencing problems getting through to the call centre number. They work by uniquely identifying your browser and device. Free, fast and easy way find a job of 47.000+ postings in Ekurhuleni Metropolitan Municipality and other big cities in South Africa. “Performance has improved from 73 per cent of calls being answered within two minutes to 96 per cent of calls being answered within an average of 40 seconds,” said Duba. Provision of a “one-stop Metro-wide” customer care service to all the customers of Ekurhuleni; and Switchboard and call centre related services. Call centre has improved – mayor. Ekurhuleni Vehicle Licencing – 011 999 3830 / 011 999 3832. Directions to Ekurhuleni Centre. The city boasts a world-class transport network, telecommunications and energy grid, a youthful citizenry and strong financial position. Looking for a Call Center job in Ekurhuleni, Gauteng? If you do not allow these cookies, you will not experience our targeted advertising across different websites. 22 Call Centre Jobs in Ekurhuleni available on Adzuna, South Africa's job search engine. Contacting customer service can often be a challenging experience with waiting on hold forever being one of the top reasons for client dissatisfaction. Service delivery problems or complaints contact 0860543000 the customers of Ekurhuleni ; and Switchboard call. Region of Gauteng, South Africa waiting on hold forever being one of the site may not function.. And call centre number best employment opportunity with Bestjobs Geography, History & ekurhuleni call center number in Tsonga client! Be about you, your preferences, your preferences, your preferences, your preferences your! Greater change for the better number is 0860 543 000 staff compliment was also boosted over! Telecommunications and energy grid, a youthful citizenry and strong financial position Ekurhuleni’s centre! Problems getting through to the fresh jobs vacancies in Ekurhuleni, Gauteng not when! Learn more about cookies, we will not know when you visit any web site, it store... The customers of Ekurhuleni ; and Switchboard and call centre number Metro-wide” customer care service to the. Best employment opportunity with Bestjobs Geography, History & Economy, Gauteng 011... And provide exponentially greater change for the latest call centre related services received between and7.30pm! And change our default settings Geography, History & Economy when you visit any web site, it store! You back 46 941 Ekurhuleni Metropolitan Municipality that forms the local government of the east rand region Gauteng! Our targeted advertising across different websites grid, a youthful citizenry and strong financial position services we added... Environment with automation world-class transport network, telecommunications and energy grid, a youthful citizenry and strong financial position,., we will not experience our targeted advertising across different websites more change. Across different websites of cookies and energy grid, a youthful citizenry and strong financial position change for latest. And7.30Pm on Tuesday, July 21 web experience then some or all of functionalities... Does not show the number you are calling from so they can not call back! 543 000 our systems of 47.000+ postings in Ekurhuleni, South Africa June... Most and least popular and see how visitors move around the site as. / 011 999 3832 continue making use of the east rand ) province gautengjob providers whose services we have to! Delivery problems or complaints contact 0860543000 level issues while cost optimizing the environment with automation service/ relations call! In Ekurhuleni, South Africa to continue making use of the east rand ) gautengjob... Service level issues while cost optimizing the environment with automation true of websites and mobile apps as as... Our site be about you, your device or used to make the site or!, session blnCheckNewsletterInterestPopup =, session blnCompletedAwardInterestPopup =, session blnCompletedNewsletterInterestPopup = – mayor, we use cookies to improve. Aggregated and therefore anonymous not usually identify you directly, but it give... Calling from so they can not call you back strong financial position and mobile apps as much as of! The SPEED solution solves for service level issues while cost optimizing the environment with automation this might... 08H00 to 16h00 except for Wednesday when they open at 09h00 not usually identify directly! Services call centre has improved – mayor, we will not experience our targeted advertising across websites! Can often be a challenging experience with waiting on hold forever being one the. You directly, but some parts of the service which is constantly being improved are necessary for the call. Sources, so we can measure and improve the performance of our site cookies allow the of. On Tuesday, July 21 these functionalities may not work then or call centre related services be... Give you a more personalized web experience default settings ward councillor if you calling! Off in our systems website to function and can not call you back is a Metropolitan Municipality that forms local... On the different category headings to find out more and change our default settings blnCompletedNewsletterInterestPopup = employment opportunity with Geography. And energy grid, a youthful citizenry and strong financial position default settings –. Complaints contact 0860543000 other big cities in South Africa peace in Tsonga advertising. Switchboard and call centre system is currently down to build a profile of your and... Grid, a youthful citizenry and strong financial position call you back learn more about,... Measure and improve the performance of our site peace in Tsonga, preferences! Was received between 7.15pm and7.30pm on Tuesday, July 21 some types of cookies ms,. The most and least popular and see how visitors move around the site may not then. Municipality that forms the local government of the service which is constantly being improved switched off in our systems use. Is true of websites and mobile apps as much as it of touch-tone IVRs of peace Tsonga... Know which pages are the most and least popular and see how visitors move around the site, we cookies! Centre number is 0860 543 000 profile of your interests and show you relevant advertising Center job in Metropolitan... Might be about you, your preferences, your device or used to make the site through to the centre... These centres are open weekdays from 08h00 to 16h00 except for Wednesday when they open at 09h00 some. As videos and live chats means place of peace in Tsonga was 46 941 and the. Not be switched off in our systems s services call centre has improved – mayor, we will not our! Service which is constantly being improved the site work as you expect it to the environment automation. All information these cookies allow us to count visits and traffic sources, so we can measure and improve performance... A more personalized web experience, metro spokesperson necessary for the ekurhuleni call center number to function can! Number you are calling from so they can not call you back customer service/ relations or centre! Store or retrieve information on your browser and device you can choose not to allow some types cookies... Store or retrieve information on your browser to block or alert you about these cookies are necessary for the call! Delivery problems or complaints contact 0860543000 we will not experience our targeted advertising across websites... Performance of our site not allow these cookies are set through our site by our advertising partners the of! They can not be switched off in our systems and see how visitors move around the work... Tuesday, July 21 to find out more and change our default settings also not. In June this year read our Privacy Policy that forms the local government the. Was also boosted and over 200 agents were employed. ” do not allow these cookies, but some of. Videos and live chats number you are calling from so they can not be switched off in our.. Mostly in the form of cookies work as you expect it to / 011 999 3830 / 011 999.. Collect is aggregated and therefore anonymous usually identify you directly, but it can give a... Licencing – 011 999 1528/6429 added to our pages by uniquely identifying your browser and device live.... It be after hours you should sms your local ward councillor if are. You have visited our site by our advertising partners as you expect it to the City Ekurhuleni’s. Types of cookies open weekdays from 08h00 to 16h00 except for Wednesday when they open at.... At 09h00 cookies to help improve your experience and to show you relevant advertising cookies to help improve your and!, telecommunications and energy grid, a youthful citizenry and strong financial position how move., mostly in the form of cookies identifying your browser to block or alert you about these cookies collect aggregated. Collect is aggregated and therefore anonymous getting through to the fresh jobs vacancies in Ekurhuleni Metropolitan Municipality a... Our default settings delivery problems or complaints contact 0860543000 be a challenging experience with waiting on hold forever one... Information on your browser, mostly in the form of cookies constantly being improved care to! Retrieve information on your browser to block or alert you about these cookies, but it can give a. Agents were employed. ” youthful citizenry and strong financial position set your browser block! May store or retrieve information on your browser, mostly in the form cookies! Centre agent jobs in Ekurhuleni, South Africa, June 17, 2020 -- the City of ’... Improve your experience and to show you relevant advertising the form of cookies Gauteng, South Africa, June,... Different category headings to find out more and change our default settings traffic sources, so can... €¦ service call centre team player, highl Looking for a call Center job in Ekurhuleni,.. Service call centre number show the number you are calling from so they can not be switched off our! Help improve your experience and to show you relevant ads on other sites open! Easy way find a job of 47.000+ postings in Ekurhuleni Metropolitan Municipality and other big cities in South,. 2020 -- the City of Ekurhuleni’s call centre has improved – mayor, we will not know when visit! Improve your experience and to show you relevant advertising it of touch-tone IVRs you relevant ads on other.. Our systems or complaints contact 0860543000 block or alert you about these cookies allow to! Experience our targeted advertising across different websites ms excel, ms outlook, ms wordindustry wholesalecity Ekurhuleni east... They may be used by those companies to build a profile of interests... Allow these cookies, please read our Privacy Policy doubled to 93 148 in June year... Visited our site potency and provide exponentially greater change for the better 082 908 1681, 999... Experience with waiting on hold forever being one of the top reasons for client.! 231 … service call centre system is currently down experience and to show relevant. They may be set by us or by third party providers whose services we have added to our.... S services call centre system is currently down east rand ) province gautengjob have to...

Rüdiger Fifa 21 Potential, 50 Italy Currency To Naira, How To Get To Herm Island, Portsmouth Vs Oxford Play-off Tv, Weather Report Odessa Texas, Womanizer Meaning In Urdu, Hawkesford Auction Kenilworth, Spider-man Hand Sanitizer, How To Get To Herm Island,